Privacy Policy
Last updated: June 2026
1. Introduction
TicketCraft ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our ticketing platform.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and payment details when creating events or purchasing tickets. We also collect usage data through cookies and similar technologies.
3. How We Use Your Information
We use your information to process transactions, generate and deliver tickets, communicate with you about events, provide customer support, and improve our services.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. Payment processing is handled by trusted third-party providers and we do not store full card details on our servers.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@ticketcraft.co.za.
6. Contact Us
If you have questions about this Privacy Policy, please email support@ticketcraft.co.za.